Terms & Conditions
Fees and Payments
To complete the transaction, a valid credit card must be used by the buyer of our goods or services. The credit card must have sufficient amount of money in it to cover the monthly recurring charges for service. Plans and packages can be downgraded or cancelled at any stage before the clients next billing date, but not after if payment fails. When purchasing a package, the buyer must pay the initial charges for service in advance. Klenprint will then charge buyer’s credit card monthly until the buyer’s wishes to cancel the package. Charges not paid by the due date for any reason will result in a suspension of services until full payment is received. Suspension of Services for non-payment will not result in a proration of fees.
The buyer will indemnify and be harmless to klenprint’s business, clients/or customers, suppliers, directors, officers, agents and employees from and against any and all losses, costs, damages, liabilities and expenses (including, without limitation, reasonable attorneys’ fees) arising our of or relating to any breach by clients of any of the terms of this Agreement.
Cancellation and refunds
Buyers can cancel a plan they bought anytime they wish too and we (klenprint) too can cancel our clients plan anytime for any reason. Will then notify them of the cancellation and if the client request to understand the reason for the cancellation, we will try our best to explain to them via email or sending letter. We will fully refund, if we find out we have made a mistake with providing the wrong service or charge too much our clients.
Keeping Data Secure
We will use technical and organisational measures to safeguard your Data, for example: a) access to your account is controlled by a password and a user name that is unique to you; b) we store your Data on secure servers. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address firstname.lastname@example.org.